Privacy Policy

1. Introduction

Welcome to RL8 Family ("we," "our," or "us"), operated by Relate AS. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the app.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and profile details you provide during registration.
Contact Information for Family Invitations: When you invite a family member to use the app, we may collect the contact information you provide for that person, such as their name, email address, or phone number, solely to send and manage the invitation.
Usage Data: App interactions, features used, pages visited, and time spent in the app.
Device Information: Device type, operating system, unique device identifiers, IP address, and mobile network information.
Location Data: Approximate or precise location, only when you grant permission.
Camera & Photos: Only when you explicitly grant access (e.g., profile photo upload).

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the app and its features.
Create and manage your account.
Process transactions and send related information.
Send administrative information, updates, and security alerts.
Respond to your comments and customer service requests.
Monitor and analyze usage trends to improve the app.
Detect, prevent, and address technical issues or fraudulent activity.
Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share data with:

Service Providers: Third-party vendors who assist in operating the app (e.g., cloud hosting, analytics, payment processing).
Legal Authorities: When required by law, court order, or government regulations.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Third-Party Services

The app may use third-party SDKs or services (e.g., Google Analytics, Firebase, AdMob) that collect information independently. We encourage you to review their privacy policies:

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your account and associated data at any time by contacting us.

7. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no electronic transmission over the internet or storage technology can be guaranteed to be 100% secure.

8. Children's Privacy

The app is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such data, we will promptly delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate data.
Request deletion of your personal data.
Object to or restrict processing of your data.
Data portability.
Withdraw consent at any time.

To exercise any of these rights, contact us at legal@rl8.family.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Continued use of the app after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: legal@rl8.family
Address: Please refer to the homepage at rl8.family